Refund Policy - GshopZon

Refund Policy

Terms & Conditions

*We have a very clear policy in terms of Return, Exchange & Refund

1. Refund will be given only if the courier does not reach the customer or the product is damaged.

2. Always make a video while opening the parcel which will be considered as proof. Claims without parcel opening video won't be accepted. All sides of the parcel with Label and damaged area of the product should be clearly visible in one single video. Videos with cuts and edits won't be accepted.

3. Claim your return within 2 days of receiving the parcel. 

4. Exchange only in Size issue defects, damages and Quality issue within 2 days.

5. Refund will be credited only after we receive the product in genuine condition.

6. Refund will be initiated only when the product is not used.

7. Refund process will take 48-72 hours.

8. Customer will have to bear courier charge for returning the product. 

*We understand our policies are strict. We have faced multiple fraudulent activity from customers earlier. We will try to provide you best service and easy returns to enhance your experience.*

*Shipping & Delivery

Note :- All The Confirmed Orders will Shipped and Processed Within the 48 Hrs of Order Placed by Customer. And Our Delivery Time Is 6 to 8 Days.

*Return and Exchange Policy
We Provide Easy Return Policy to Customer within the 2 Days of Order Delivered. After the Pick-up of Returned Product Money Will Forwarded To the Buyer Within 48Hrs.
What are the conditions for return?

✔️ Received damaged product
✔️ Received defective product
✔️ Received wrong product

*Tracking your Order
We Will Provide Your Tracking Details On On Your Order Page as well as Whatsapp after The Processing of Order.